Frequently asked questions
Event FAQ
What is the dress code?
There's no strict dress code, but no football related stuff please! If you can dance in it, you can wear it. Feel free to dress as 80s or 90s as you want btw.
Do you offer a cloakroom service?
The exact service depends on the club. However, we do our best to make sure that a cloakroom is available at all venues.
What are the operating hours?
All our events are 3-8pm. That's why we are called Studio38! Last entry is 7pm but once you're 'stamped' you can come and go as you please between 3-8pm.
Is there an age requirement?
Guests must be 30+ years old. We don't check ID on the door and can be a little flexible if someone under 30 is with a group of 30+ people. But no younger groups at all.
Can I reserve a table?
We don't reserve tables because it's too difficult to police all evening! If you want a table, best to get there early ... like 3pm. The place will be full by 4pm!
Do you only play 80's & 90's music?
Yes. There are plenty of alternative clubs and venues that play 70's and other stuff.
Can I get a refund?
You can get a refund or transfer to another event (unless sold out) by contacting us, as long as it's a minimum of 72 hours before the event. If less than 72 hours prior to the event, we will do our best to sell the ticket(s) for you but we can't guarantee a refund or transfer to another date.
We've also teamed up with global player TicketSwap so you can sell and buy your tickets here.
Do you use event videos on social media?
Our events are public parties in public venues. We take videos and pictures at live events and use a small percentage of them to showcase and promote our events on social media and on our website. By purchasing a ticket and attending the event, you agree to being filmed and photographed. Images and footage may be used by Studio38.Club for marketing and promotional purposes, including on our website, social media, and advertising.
How does Studio38 support accessibility and inclusion?
At Studio38, we are committed to making our events as inclusive as possible while ensuring the long-term sustainability of our business. To remain fair to all our guests while keeping our events sustainable, we offer the following support based on venue capacity and accessibility:
Essential Companion Tickets: Wherever feasible, we offer a limited number of complimentary tickets for a registered carer or companion when a full-price ticket is purchased by a guest who requires essential assistance to attend.
Community Partnerships: Dependent on venue capacity, we provide a set allocation of tickets to our charity partners (including 'Tickets For Good') to support NHS, Fire Brigade, and other essential services workers.
Individual Requests: To remain fair to all our guests, we are unable to offer further individual discounts or free entry based on benefit status (such as PIP) outside of our Companion scheme.
